Terms and Conditions

Last updated: September 2026

Important Disclaimer

The Services provided through I AM – I WILL and Lya Solutions are intended for educational, informational, personal-growth, spiritual, coaching, and general wellness purposes. They are not medical care, mental-health treatment, psychotherapy, counselling, diagnosis, emergency support, or a substitute for advice or treatment from a qualified professional.

No particular physical, emotional, mental, spiritual, relational, financial, or other result is promised or guaranteed. Individual experiences vary. Participation is voluntary and at your own discretion. You remain responsible for deciding whether any content, activity, session, program, or suggestion is appropriate for you and for seeking qualified professional assistance when needed.

If you are experiencing a medical or mental-health emergency, contact emergency services or an appropriate crisis-support service in your area.

1. About These Terms

These Terms and Conditions apply to the websites, applications, communities, content, products, programs, sessions, communications, and related services available through:

I AM – I WILL and Lya Solutions are related business names operated by one Alberta sole proprietor. Throughout these Terms, “I AM – I WILL,” “Lya Solutions,” “we,” “us,” and “our” refer collectively to the owner-operator carrying on business under these names and the Services provided through them.

“Team Members” means administrators, contractors, practitioners, contributors, collaborators, and other authorized individuals acting on behalf of I AM – I WILL or Lya Solutions.

The websites, app, community, free and paid Collections, courses, programs, meditations, articles, podcasts, downloads, private sessions, live sessions, and related offerings are collectively called the “Services.” Live sessions may include group sessions, educational sessions, community discussions, guest presentations, or collaborative offerings.

By accessing or using the Services, creating an account, checking an acceptance box, joining the community, making a purchase, booking a session, or participating in an offering, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility and Age Requirements

The Services are intended for adults who have reached the age of majority where they live. They are not intended for children or minors.

You are responsible for providing accurate account and purchase information and for protecting your login credentials. Accounts and access to paid or private content may not be shared with another person.

3. Educational, Coaching, and Practitioner Services

Content and Services may discuss personal development, spirituality, reflection, meditation, energy-based practices, relationships, emotions, mindset, wellness, or other aspects of personal experience. These discussions are educational and experiential and do not create a physician-patient, therapist-client, or other regulated healthcare relationship.

Private practitioner services are currently provided by Lya, the professional name used by the owner-operator when delivering practitioner services. Other practitioners or collaborators may contribute to content or appear in live sessions. When an independent practitioner links to services offered through their own website or platform, their services are separate and governed by their own terms and policies. A collaborative offering sold or delivered through I AM – I WILL or Lya Solutions is governed by the terms displayed for that offering and any applicable agreement with the collaborator.

Testimonials, reviews, and personal stories describe individual experiences. They are not representations of typical or guaranteed results.

4. Collections and Subscriptions

Some Collections and content are free, while others require a recurring subscription. The price, billing frequency, included content, and any offer-specific conditions will be shown before purchase.

Paid subscriptions renew automatically until cancelled. You may cancel through your account or billing settings where available, or by contacting support. Cancellation stops future renewal charges. Subscription payments already processed are non-refundable except where required by law, and access continues until the end of the paid billing period.

Articles and podcasts may form part of subscription access. When a subscription ends, access to subscription-only content ends even if that content was available during the paid period.

5. Individually Purchased Digital Products

Courses, programs, meditations, downloads, recordings, and other digital products may be sold separately from a subscription. Unless a different access period is stated before purchase, access continues while the applicable product and hosting platform remain available. This does not guarantee permanent or lifetime platform availability.

Access is personal to the purchaser and may not be shared, transferred, copied, or resold except with written permission.

Refund requests for self-directed digital products may be submitted within 14 days of purchase. The request must explain the reason and may be considered in cases such as an accidental purchase or a purchaser who made an honest attempt to use the product but is struggling to find reasonable value in it. These requests are reviewed individually and approval is not guaranteed. No discretionary refund is available after 14 days, subject always to rights that cannot legally be excluded.

6. Private Sessions and Session Packages

Private sessions must be booked in advance. Unless different terms are clearly disclosed before booking:

At least 48 hours’ notice is required to cancel or reschedule.
A cancellation made with less than 48 hours’ notice, or a missed appointment, results in the full session fee being retained.
If a participant arrives late, the session may still end at the originally scheduled time.
If we cancel a session and cannot provide it as planned, the participant may choose an appropriate rescheduling option, credit, or refund.

Multi-session packages do not expire unless different terms are disclosed for a particular package. Requests for refunds of unused sessions are considered individually. Used or completed sessions are non-refundable except where required by law.

7. Live Sessions and Limited-Capacity Events

Unless different terms are stated for a particular offering, a participant may cancel a limited-capacity live session or event for a full refund until three days before it begins. No cancellation fee applies when the request is received before that deadline.

Cancellations received less than three days before the offering begins are non-refundable. The purchaser may transfer the seat to another adult, provided the transfer is permitted for that offering and we receive any information reasonably required to update the registration. The purchaser is responsible for finding the replacement and for any private payment, reimbursement, or other arrangement between them. We are not a party to that arrangement.

If we cancel a paid live session or event and cannot provide a reasonable alternative, the participant may be offered rescheduling, credit, or a refund, as appropriate.

Specific programs, courses, events, or limited-capacity offerings may display different cancellation or transfer terms before purchase. Those specific terms will apply to that purchase.

8. Prices, Payments, and Online Purchases

Prices, currency, taxes, billing frequency, payment schedule, inclusions, access periods, and material purchase conditions will be displayed before payment. Payments may be processed through a third-party payment provider.

Before completing a purchase, you will be shown the material details of the transaction, including the applicable price and currency, billing or renewal schedule, a description of the offering, access or delivery terms, and applicable cancellation or refund conditions. Additional business and contact information may be displayed during checkout and included in the confirmation or receipt provided through the applicable booking, platform, or payment service.

You authorize the applicable charges when you complete a purchase. You are responsible for keeping billing information current and for cancelling recurring subscriptions before the next renewal date if you do not want another charge.

Nothing in these Terms removes a cancellation, refund, warranty, or other consumer right that cannot legally be waived. If these Terms conflict with a mandatory legal right, the mandatory right applies.

9. Community Participation

Community areas may permit posts, comments, reactions, messages, personal experiences, peer support, images, video, audio, links, or other uploads. Available features and permitted content may vary by space and may be restricted through platform settings or posted instructions.

You agree to participate respectfully and not to:

Harass, threaten, abuse, discriminate against, or intentionally harm another person.
Post unlawful, hateful, defamatory, deceptive, or malicious material.
Share another person’s private, confidential, or identifying information without permission.
Impersonate another person or misrepresent your identity, qualifications, or relationship with us.
Provide personal opinions as medical, mental-health, legal, financial, or other regulated professional advice.
Upload malicious software, interfere with the Services, or attempt unauthorized access.
Collect information about other members without authorization.
Spam, repeatedly solicit, or promote products or services without permission.
Copy, distribute, or commercially exploit community or paid content.
Help another person violate these Terms.

Promotional content requires permission. Approved collaborators or practitioners may receive limited permission to share relevant promotions, but they may not spam or dominate community feeds.

Members may share their own original contributions outside the community. They may not share another person’s posts, discussions, images, identity, or private community content without that person’s permission.

10. Member Content

You retain ownership of original content you submit. By posting or uploading content, you give us a limited, non-exclusive, royalty-free licence to host, store, display, reproduce, and technically process it only as reasonably necessary to operate, secure, and moderate the Services.

You confirm that you own your submitted content or have permission to use it, and that it does not violate another person’s rights.

Private or ordinary community contributions will not be publicly attributed or used as identifiable promotional material without permission. Insights may be shared in generalized or anonymized form. Identifiable testimonials or reviews may be used for promotional purposes when they were submitted for that purpose or the person otherwise consented.

11. Moderation and Account Termination

We may review, restrict, preserve, or remove content and may warn, restrict, suspend, or terminate an account when reasonably necessary to enforce these Terms or address safety, privacy, security, legal, payment, or operational concerns.

Where appropriate, we will normally explain the concern and provide an opportunity for correction. We retain final discretion over moderation decisions. Immediate action may be taken without advance warning when we reasonably believe urgent action is needed to protect a person, the community, the Services, or legal rights.

Account termination results in removal from the Services and cancellation of active subscriptions. When practical and appropriate, a user will be warned that continued violations may result in the loss of access to hosted purchases and Services. Refunds for eligible future events or unused purchases remain subject to the applicable refund window and these Terms. Materials already lawfully downloaded remain subject to all intellectual-property and personal-use restrictions.

12. Intellectual Property

Unless otherwise stated, content available through the Services is owned or licensed by I AM – I WILL, Lya Solutions, the owner-operator, or the applicable creator and is protected by intellectual-property laws. This includes brands, names, logos, visual identities, original concepts, methods, approaches, frameworks, processes, systems, models, course and program materials, Collections, articles, podcasts, videos, recordings, meditations, presentations, worksheets, workbooks, downloads, graphics, photographs, designs, community resources, and promotional materials.

The absence of a trademark, copyright, or other ownership symbol does not mean that material is unrestricted or free to reuse.

Unless written permission or offer-specific terms state otherwise, content is licensed for personal, non-commercial use only. You may not:

Share paid, private, or members-only content with unauthorized people.
Copy, reproduce, publish, distribute, modify, or create derivative materials from substantial portions of the content.
Record private sessions or live sessions without express permission.
Sell, sublicense, or otherwise commercially exploit the content.
Use the content to create a competing product, service, course, program, or training.
Remove copyright, trademark, attribution, or ownership notices.
Use the content to train, populate, evaluate, or develop an artificial-intelligence or automated system without written permission.

You may share links to publicly available content with appropriate attribution.

13. Third-Party Platforms and Services

We use third-party websites, applications, payment processors, social-media platforms, and technology providers to operate, administer, improve, and deliver the Services. Their functions may include hosting, community access, communications, scheduling, payments, content delivery, analytics, administration, and artificial-intelligence-assisted tools.

Your direct use of a third-party service may also be governed by that provider’s own terms, privacy policy, account requirements, and technical rules. You are responsible for reviewing and complying with the terms applicable to your direct use of those services.

We do not control third-party platforms and cannot guarantee their continued availability, security, features, performance, or compatibility. We may replace a provider or change how a Service is delivered when reasonably necessary.

14. Availability and Changes

We may update, replace, suspend, or discontinue content, features, platforms, or Services. We do not guarantee that every feature, product, or platform will remain available indefinitely.

When a change materially affects a paid ongoing Service, we will make reasonable efforts to provide notice and an appropriate resolution. Individually purchased hosted content remains available only while the applicable product and platform continue to operate.

15. Assumption of Responsibility and Limitation of Liability

You use and participate in the Services voluntarily and at your own discretion. You are responsible for your decisions, actions, interpretations, participation, and well-being. You are encouraged to participate at your own pace, respect your personal limits, and pause or discontinue any discussion, exercise, activity, or reflective practice that does not feel appropriate for you.

Except where expressly stated or required by law, all Services, products, content, materials, features, and information are provided “as is” and “as available.” To the fullest extent permitted by law, we make no express or implied representations or warranties concerning their availability, accuracy, completeness, reliability, results, fitness for a particular purpose, or suitability for any person. We do not guarantee that access will always be uninterrupted, timely, error-free, secure, or free from technical problems.

To the fullest extent permitted by law, the owner-operator carrying on business as I AM – I WILL and Lya Solutions, together with their Team Members and service providers, will not be liable for indirect, incidental, special, or consequential losses arising from the use of or inability to use the Services. Nothing in these Terms excludes or limits liability, warranties, remedies, or consumer rights where doing so is prohibited by law.

16. Concerns and Disputes

If you have a concern, please contact us so that we can attempt an informal resolution. Depending on the issue, a written complaint may be requested through email or the contact form.

These Terms are governed by the laws of Alberta and the applicable federal laws of Canada, without limiting mandatory rights that may apply to a user under the laws of their jurisdiction.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect to the fullest extent permitted by law.

18. Changes to These Terms

We may update these Terms as the Services, business practices, technology, or legal requirements change. We will use reasonable methods to communicate material changes depending on their nature, which may include updating the effective date, posting a notice through the Services, or contacting affected account holders.

Continued use after updated Terms take effect constitutes acceptance where permitted by law. Additional consent will be obtained when legally required.

19. Contact

Questions, cancellation requests, refund requests, complaints, or policy concerns may be submitted:

By email: iamthechangeiwillbe@gmail.com
Through the contact form available through the Services
Through a private message to an administrator or support, where available

For requests involving identity verification, private information, account ownership, or formal records, we may ask that the request continue by email or another appropriate channel.

I AM – I WILL and Lya Solutions
Alberta, Canada