I Am – I Will – Privacy Policy

Effective Date: August 4, 2025

Last Updated: August 4, 2025

Introduction

I Am – I Will (“we,” “us,” or “our”) operates the online platform at https://iam-iwill.com. We are committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our website, offerings, or services (including courses, sessions, digital downloads, memberships, and live programs).

By using our platform, you agree to the practices described in this policy. If you do not agree, please do not use the site.

Information We Collect

  • Personal identifiers (e.g., name, email address, billing info)
  • Account details (username, password, contact preferences)
  • Profile content you voluntarily submit (e.g., photos, bios, comments)
  • Purchase details and transaction data (processed securely via Stripe)
  • Interaction history (e.g., course progress, contact form submissions)
  • Technical data (e.g., IP address, browser, device, cookies)
  • Site usage data (e.g., which offerings are accessed and how often)

How We Use Your Information

Your information is used to:

  • Register and manage your account
  • Deliver offerings, downloads, or course content you’ve purchased
  • Personalize your experience
  • Respond to inquiries or support requests
  • Send essential service updates or confirmations
  • Improve platform functionality and user experience
  • Meet legal and administrative requirements

We may use automated tools (such as spam filters or AI moderation) to support community safety, but all final decisions involving user conduct or data are made by humans.

Legal Basis for Processing

We process your data based on:

  • Your explicit consent (e.g., when you create an account or subscribe)
  • Contractual necessity (e.g., fulfilling purchases or services)
  • Legal obligations (e.g., fraud prevention, financial reporting)

Marketing and Optional Communications

If you opt in to receive newsletters, inspirational messages, or product updates, we will send you emails periodically. You may unsubscribe at any time via the link in any email or by contacting us. We comply with Canada’s Anti-Spam Legislation (CASL), and only send marketing communications to users who have given explicit consent. We may use third-party email services (such as MailerLite) to manage communications in a secure and privacy-compliant manner.

Your Profile and Visibility Settings

If the platform offers member profiles or comments, you may control visibility via settings such as:

  • Public – Viewable by all visitors
  • Members Only – Visible to logged-in users
  • Only Me – Private content

You are responsible for managing your privacy settings and understanding what you choose to share.

Any content you choose to upload or share—such as photos, comments, documents, or resources—remains your sole responsibility. Please only upload content you have the rights to share and avoid including private information unless you are comfortable with it being visible. We may remove or moderate user content that violates our Ethical Code Agreement or applicable laws.

Private Messages and Submissions

If our platform enables messaging, direct communications are private by default. We do not monitor private content unless a report is submitted for moderation or there is a suspected violation of our Ethical Code Agreement. Content flagged for review will be moderated in accordance with our Ethical Code Agreement. Users are responsible for ensuring their submissions do not infringe upon the rights of others.

Payment Information

All payments are securely processed via Stripe. We do not store full credit card or banking data on our servers.

Cookies and Analytics

We use cookies and tracking tools to:

  • Keep you logged in
  • Understand how visitors use our site
  • Improve your experience

You can manage cookies in your browser settings. We use Google Analytics; you may opt out at tools.google.com/dlpage/gaoptout. We currently do not respond to Do Not Track (DNT) signals.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for financial, legal, or dispute resolution purposes).

If your account is inactive for more than 12 months, we may anonymize or delete your information after providing notice via email.

Your Rights

You have the right to:

  • Access and request a copy of your personal data
  • Update or correct your information
  • Delete your account and associated personal data (except where retention is required by law)
  • Withdraw consent for any non-essential use

To request access, updates, or deletion, email us at iamthechangeiwillbe@gmail.com. We typically respond within 2 business days.

You may also request a portable, machine-readable copy of your data.

Security Measures

We implement industry-standard safeguards, including:

  • SSL encryption
  • Firewalls and server security
  • Strong password protocols
  • Administrative access controls

No digital system is 100% secure. Please use strong passwords and log out of shared devices. Use of our platform is at your own risk.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you by email within 48 hours and report the incident to relevant authorities as required by Canadian law.

Children’s Privacy

Our platform is not intended for use by individuals under the age of majority. We do not knowingly collect data from minors. If we become aware that a child has registered, their account will be deleted.

International Users

I Am – I Will is based in Canada. By using our services, you agree that your data may be processed and stored in Canada or in jurisdictions used by our third-party service providers.

Third-Party Tools and Links

We may link to or integrate third-party tools (e.g., video players, payment portals, or external sites). We are not responsible for their privacy practices. Please review their policies before sharing your data.

Related Policies

Formal Complaints

If you are dissatisfied with how we handle your data, please contact us first so we can address your concern. If unresolved, you may file a formal complaint with the Office of the Privacy Commissioner of Canada.

Changes to This Privacy Policy

We may update this policy periodically. The most current version will always be posted at iam-iwill.com/privacy-policy. Continued use of the site constitutes acceptance of any updates.

Contact Us

Email: iamthechangeiwillbe@gmail.com

Website: https://iam-iwill.com